Services

Outpatient Services

There are about 4,700 patients visiting to JIPMER every day to nearly 20 specialties and more than 25 special clinics which are introduced in the after-noon’s as per the schedule.  The average admission per day is 180 and Bed strength 1608.

The patients who are all coming for treatment at first visit they can be categorized as new and old.  In new case registration counter the Medical Record Personnel’s are obtaining the particulars from the patient’s sociological data’s, nature of illness.  The same is fed into the Computer, the printed Short Term Card / Comprehensive Case Record (C.C.R.) with Identity Card is issued to the patient which has the patients’ details.  Short Term Card is for acute conditions or five spells of attendance and it is valid for one year only.

The patients who are having complaints of Obstetrics & Gynecology and long term treatment like Tuberculosis, Cancer etc., they are issued a C.C.R directly which is valid for 5 years.  If the patient is admitted the same will be valid for 10 years.

In case, the patients lose their ID cards, the sociological data are collected from the patient, the Hospital Number will be traced out from the Alpha Index Card Cabinet / Computer, they will be issued a duplicate ID card for their further treatment by issuing old case record of the patient and directed for concerned services.

For the subsequent visits, the patient can get their record from the respective out-patient (Counters) by submitting their ID card to the patient guides.  The patient guide enter the Hospital number in Patient Guide Register, date and service, unit in the tracer card and provide the respective record to the concerned patient.  After completion of OPD services/treatment/consultations, all the records are collected by the Medical Record Messengers and sorted into Male and Female.   The same records are arranged in a numerical order and filed in the permanent rack by the Medical Record Clerks. So when the patient comes to Casualty (Emergency Medical Services) or OPD, the M.R.D. Staff can issue the respective records immediately without any delay.

All the Laboratory Reports, ECG Reports etc., are received from the various departments and mounted in the respective OP records by the Medical Record Clerks.  The similar procedure is followed for mounting the laboratory reports daily.

Registration timings:

OPD Registration Timing

Women's And Childrens Hospital

In-Patient Services

Patient get admitted to the ward, as in-patient, their out-patient records along with the admission order are sent to the Admission Room.  Under the control of M.R.D., the Admission Room is functioning round the clock.  In the admission room every patient will be assigned in-patient / M.R.D. number  for maintaining the in-patient records,    Identity Card Number is entered and automatically all details of the patient which are already in the computer are displayed. The printout has been taken in a set of forms such as Admission Record, Case Summary and Discharge Record, History & Physical Examination record, Laboratory Master, Admission and Discharge Order and the patient is directed to   concerned ward.

Every day discharged records are collected by the Medical Record Technician / Census Clerk along with the previous day ward Census report which is prepared by the ward in-charge sisters.  The In-patient records are sorted into OP & IP.  The Xerox Copy of the Case summary is attached in the in-patient record.   The original is retained in the out-patient record for future referral purposes.

The in-patient records are assembled in a standard chronological order and deficiencies are listed in the deficiency check slip and kept for completion of records in the Doctor’s Conference Room.  The In-patient records are analyzed in the discharge analysis desk for statistical purposed such as

Total admissions, total discharges, consultation, total deaths (under 48 hrs., over 48hrs) death percentage, total post mortem, average hospital stay, turn over interval, bed occupancy rate, infectious disease analysis and results etc.,

The same report will be submitted for monthly bulletin, the whole hospital statistics will be prepared by the Medical Record Personnel which is submitted for Medical Care Review meeting.   All the in-patient records are sorted into service, unit wise and kept in the respective cub-boards at the Doctors’ Conference Room for completion of the records.  Every discharged record is completed by the treating doctor before sending to the coding desk.

After completion, the records are coded as per the ICD 10 (WHO) and indexed, which will enable us to retrieve the required information easily and quickly.   All the records are sent to Complete Record Control Desk for verification whether the records are completed or not.   If completed the same records are arranged into numerical Order and filed in the permanent rack.  The records are supplied for readmission purpose, study, thesis, publication, research purpose etc. The Medical Record Officer in-charge/Medical Record Officer is the Member Secretary of the Committee.

The Statistics and case records are supplied to the doctors for attending Seminars/Conferences and their research works, theses purposes etc., necessary information are provided to the Administration as and when required for planning and other activities.   Communicable and Preventable disease details and monthly return are sent to the Public Health Agencies for community intervention to take preventive and primitive measures.

All the records are systematically classified and categorized for easy retrieval.  All in-patient records including M.L.C. & Expired are preserved by the Medical Records Department.

Central admitting office will be functioning round the clock.   The Staff members are posted to work in shift basis. This Office is manned by the Medical Record Technician, Medical Record Clerk, Messengers & Data entry operators.

Registration timings:

Central admitting office will be functioning round the clock. The Staff members are posted to work in shift basis. This Office is manned by the Medical Record Technician, Medical Record Clerk, Messengers & Data entry operators.

EMS & Hospital

The Reception is functioning round the clock at Emergency Medical Services Block (i.e., Casualty) as well as Ward Block on shift duties which are controlled by the Medical Record Department. In Reception all the emergency cases are registered and issued the respective case records to the patients and manned by the Medical Record Clerk, Receptionist-cum-Telephone Operator and Sr. Telephone Operators.

Registration timings:

The Reception is functioning round the clock at Emergency Medical Services Block (i.e., Casualty) as well as Ward Block on shift duties which are controlled by the Medical Record Department.

Services
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